Last updated 13 Sep 2026
This policy explains what information Jagdamba Rugs ("we", "us") collects when you use jagdambarugs.com, how we use it, and the choices you have.
When you create an account, place an order, or contact us, we collect information you provide directly: name, email, phone number, shipping and billing address, and order details. When you browse the site, we automatically collect basic usage data (pages viewed, device/browser type) via cookies and similar technologies.
Payments are processed by our payment gateway partner (Razorpay). We do not store your full card, UPI, or bank account details on our servers — that information is handled directly by the payment gateway under its own security and privacy standards.
We use your information to process and deliver orders, communicate about your orders or enquiries, respond to customer support requests, and — only if you've opted in — send updates about new collections or offers. We do not sell your personal information to third parties.
We share information only where necessary to fulfil an order: with our shipping/courier partners (to deliver your rug) and our payment gateway (to process payment). We may also disclose information if required by law.
We use cookies to keep your cart and wishlist working across visits and to understand how the site is used. You can disable cookies in your browser, though some features (like the cart) may not work correctly without them.
You can request access to, correction of, or deletion of your personal information by contacting us at info@jagdambarugs.com.
Questions about this policy can be sent to info@jagdambarugs.com or +91 96722 65877.